
THE ROLE OF JOB SATISFACTION IN TURNOVER INTENTION AMONG PRIVATE CONVENTIONAL BANKING INDUSTRY EMPLOYEE
Author:
Fanny Yuliana, Rita Markus Idulfilastri
This is an open access article distributed under the Creative Commons Attribution License CC BY 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited
The era of the industrial revolution 4.0. making the banking industry experience intense competition. Employees are required to work with the best performance and help the company achieve its goals. In this case, the company must pay attention to employees who have given their best performance for the company, so that it will create a sense of satisfaction in employees. Employees may leave their current job if they are dissatisfied with their current job. The purpose of this study is to the role of job satisfaction in turnover intention among private conventional banking industry employee. This research is a non-experimental quantitative study using predictive research methods. Participants in this study ranged in age from 18 to 57 years old and worked in the conventional banking industry in Indonesia. Non-probability sampling with convenience sampling was used to select the participants. The Job Satisfaction Survey (JSS) and the Turnover Intention Scale (TIS) were used in this study as measuring tools. The results showed that job satisfaction has a significant positive role on turnover intention. Job satisfaction accounts for 53% of turnover intention, with the remainder influenced by factors outside the scope of the study.
Pages | 25-27 |
Year | 2023 |
Issue | 1 |
Volume | 1 |